What if?

I had this issue just few months ago. After having several instances i actually ordered replacement Surface Pro 3. Culprit is same: you work, you turn it off and later (minute or day) you turn it on and it can't see touch cover . So no typing for you my friend.... And it done it again! In addition to developed battery drain. This is seriously bad product with stupid support and not worth any money at all. No innovation in design can substitute inability to perform primary function: been Personal Computer. The days of early Windows 95 and Windows Me are back in full. Way to go Microsoft!

I had another issue. This time it downloaded updated firmware (EFI) and was stuck for 1.5 hours while installing it. I called Support and after first call was dropped i got instructions on how to perform two button restart. Surface was not reacting after 30 second plus power button press. It revived and i have another thing to worry about: how it will perform after failure of bios update? MS support ensured me not to worry i can get 329$ out of warranty replacement one or have discount and buy new one.... Like really.... i already payed for device 1700 $ after tax and it barely lasted through the year stealing my time and nerves and i am going to renew subscription for this misery?